TAG were brought on board later than ideal. Also their initial contract with the client didn’t fully encompass everything we needed them to do. The TAG team adopted a reactive approach, constantly adapting to stay ahead of the challenges. They provided valuable specialist techniques and endless support, this included both their service and design team.
I was pleased with the exceptional responsiveness. This held true even after the project’s completion, as evidenced by TAG’s swift resolution of minor fridge problems that arose post-opening. This strong support system continued even after the project’s completion.
While Pavyllon presented its fair share of complexities due to its design, procurement, fast pace and oversight from Four Seasons, TAGs unwavering support and Colins dedication were instrumental in overcoming these hurdles. TAGs dedicated team, expertise and commitment can turn a challenging project into a successful one!
The passion and professionalism displayed by Martin, Tyron, Colin and the entire TAG team throughout the project was key in turning the project around. This experience has left a positive impression. I am already looking for ways to collaborate with TAG on future projects, confident that their commitment and skills will be valuable assets.